CAVALLISCOLLECTION@OUTLOOK.COM
Free shipping on All Hair Orders!



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Free standard shipping on all orders
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
BYOB (Bring Your Own Bundles)
Our Bring Your Own Bundles (BYOB) service allows you to send in your own hair bundles to be transformed into a custom wig made specifically for you. This service is perfect for clients who already have quality bundles and want them professionally constructed into a unit. Clients are required measure their head (check the Head Measurement Chart for instructions).
Once this service has been purchased, clients must ship their hair within 7 days.
Hair Requirements:
• Closures and frontals must be new
• Bundles may be gently used, but they must be clean, free of thread, and have minimal weft cutting
After your purchase is completed, you will receive an email with the shipping address where your bundles should be sent.
Processing begins the day after the hair has been received.
The turnaround time for this service is 2 weeks.
Disclaimer:
Please note that we do not lighten, bleach, or highlight outside bundles. Bundles will be used as they are received.
Ready-to-Ship Orders: These items are shipped within 3 business days after processing (this does not include weekends and holidays)
Custom Orders: Processing for custom products takes 2-3 weeks, followed by shipping.
Customers are responsible for providing an accurate shipping address during checkout. We are not liable for delays or non-delivery resulting from incorrect addresses. By placing an order, you agree to this policy
Cavalli’s Collection is not liable for packages that are lost, stolen, or delayed once they have been handed over to the shipping carrier.
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